** KELUKAAN SEKEPING HATI **

Yea .. Untuk post ni , aku mmg nk share kat korg kisah seseorang yg sgt2 terluka .. Biarlah aku rahsie kn sape insan tu .. Just untuk korg jadi kan pngajaran k .. Aku name kn insan nie ngan name " IMAN " ..

Iman actually in a relationship with someone yg dye xpernah cinta .. atas sebab2 tertentu , dye putus kn hubungan dye ngan bf dye .. Then dye pown lalui life dye mcm bese .. b'kwn ngan sume org yg hadir dlm idop dye tanpe rase kasih , syg or cinta coz bg dye cinta tu dah xde sejak 1st luv dye tgl kn dye .. smpai la 1 hari Iman knl ngan sorg guy nie kat 1 tmpt .. (Guy nia aku name kan Zack) Tmpt tu Iman slaloo pg coz kat tmpt tu relax .. tp, bukan club okay .. Bermula dr bertukar no phone , msg , kol , smpai la hang out together .. Semuanya nmpk indah .. Iman dah bw Zack jumpe family dye okay .. tp, dye bw pown atas sbb b'kwn la .. Tyme tu pown Iman x tau sape Zack nie sbnrnyer .. Then Iman trus je b'kwn ngan Zack .. Sejujurnye Iman da mule syg kn Zack .. Iman abez kn mase ngan Zack jer .. Iman ketepikan insan2 lain yg pernah hadir dlm idop Iman juz tuk jage aty Zack .. Coz Zack pernah anta msg nie kat Iman .. Tyme nie Iman jumpe Adi kat tmpt Zack kerja .. Zack anta msg canie ..

"Iman .. Klu Zack ckp ni Iman jgn marah k .. Zack tk larang tk marah Iman nk kluar ngan sapa pun tp klu nk jumpa sesiapa pun klu buleh jgn dpn Zack k jiwa Zack tk tenteram Iman .. Klu Zack tk suka Iman tkpa Zack takan rasa apa pun kan.."

Untuk menjage hati Zack . Iman cube ketepi kn bnde laen dlm idop Iman .. Iman cube jd yg t'baek coz Iman xnk terluka lg .. Cukup lah slame nie Iman dilukakan .. Iman happy jer ngan Zack .. Tp, langit x slaloo nyer cerahkan .. Bahagia Iman bukan milik Iman slamenyer .. ape yg Iman rase x kene ngan perkenalan tu terjawab .. Plg obvious , Zack slaloo offline phone dye bl ngan Iman .. Iman da blh agak ade something yg dirahsia kan tp, Iman x brani nk trime hakikat klu ape yg dye rase kan itu adalah kenyataan nyer .. 1 day , Tuhan nk tunjuk kebenaran nyer , ade someone add Iman kat FB .. Name dye ade ckit persamaan ngan Zack .. Even the only mutual friend between them is Zack .. Iman cube pk rasional lg .. Sambil Iman tgk profile bdk tu , Iman call Zack and the truth is just in front of her eyes .. Finally , dye minta kepastian dr Zack .. Zack mcm susah je nk mengaku .. Yg buat kn dye lg terkejut , family member bdk yg add dye tu list kn Zack as his father .. What a suprise man .. ?! Even dye list kn 1 of the lady as his mother .. Bl Iman minta kepastian , finally Zack mengaku .. Bdk tu adalah anak laky dye and that lady mmg wife dye skunk .. !!! OMG .. !!! Menggigil tgn Iman nk trime hakikat tu .. Air mata cube di tahan .. Cube jd sekuat yg mampu .. Sekali lagi terluke .. !!!

Msg yg Iman trime dr Zack ..

" Iman .. Zack minta maaf pasal tak menceritakan hal yg sebenar .. tidak terniat lgsg pun utk memainkan perasaan Iman.. Zack nk bgtau kt Iman tp mgkn masa tk sesuai tp satu masa nnti Iman mesti dpt tau cerita ni .. seriously i do fall in love with u i dont know why .. "

And satu mase tu dah tibe .. Iman dah tau sgale2 nyer .. Iman sdey sgt2 .. Air mata peneman setia .. kerja2 kat ofiz pown terbengkalai .. Iman xdpt nk trime hakikat yg kelukaan itu milik nye skali lg .. Tp, sgalenyer da nyata .. Iman harus redha ..

Buat Zack , Iman ingin luah kan ni .. (aku hanya menyampaikan) ..

Zack ,
Seandainya menyayangi Zack 1 dosa , Iman rela menanggung dosa ini sehingga ke akhir hayat Iman tp, seandainya menerima Zack dlm idop Iman adalah 1 kebahgiaan yg akn melukakan hati wife Zack , Iman rela menanggung derita dr berbahagie di atas kelukaan kaum Iman sndr .. Terima kasih untuk segala yg Zack berikan .. Sejujurnyer , kelukaan ini terlalu skt .. Iman bersyukur ditunjukkan kebenaran ini awal even dlm tempoh tu syg nie da berputik tp, xpe .. Iman redha even Iman terluka .. Dan Iman percaya ini ujian buat Iman supaye Iman lbh mengenali siapa lelaki .. Iman xtau mcm mane nk b'hadapan ngan sume nie tp, Iman tau Iman kene kuat .. Iman perlu belajar tuk terima hakikat .. Pd mule nyer , Iman slaloo pk yg Zack adlh insan terbaek tuk Iman .. Yea .. Mmg xde manusie yg sempurna tp, cukup lah untuk Zack nmpak sempurna di sisi Iman .. tp, kesempurnaan tu tak lame .. Hilang kesempurnaan bila hakikat nyer wujud nyer penipuan yg nyata .. Klu ekut kn syg , Iman xnk kehilangan Zack tp, klu ekut kewarasan akal , bia la kelukaan ini terasa skrg dr Iman t'pakse tanggung shingga akhir hayat Iman .. Iman yakin klu tuk hari ini Zack sgp luke kn aty wife Zack tuk Iman , x mustahil Zack sanggup luke kn aty Iman tuk insan len d mase akn dtg .. Whatever it is , Iman akan sentiase mendoakan kebahgiaan Zack .. Iman terkilan coz Zack xkn jd papa pd anak2 Iman , Imam kpd family kt and husband untuk Iman .. Btol la .. Untuk memahami seseorg , kt akn terluka .. Terima kasih tuk kelukaan ni Zack .. Iman nk Zack tau yg Iman akan tetap syg Zack tp, Iman xkn bia syg nie hancurkn kebahgiaan Zack coz lebahgiaan Zack adalah kebahgiaan Iman .. !!!

p/s : Buat lelaki yg di luar sane , setialah pd isteri kalian .. Jgn lah hanya berpegang pd sunnah nabi tuk kahwin 4 tp, berpegang lah untuk sempurnakan 1 yg da sedia ade .. !!! Aku phm mcm mane skt nyer yg Iman rase .. !!!

** Sekali Lagi Terluka **

" .. SEKALI KT MELUKAKAN HATI SESEORANG EVEN BKN KEHENDAK KITA , BERSEDIA LAH UNTUK DILUKAI PULA TP, JGN TERKEJUT SEANDAINYA KELUKAAN ITU LEBIH PERIT DR YG KT JANGKAKAN KERANA KITE XKAN PERNAH MAMPU MENDUGA SESAKIT MANE KT AKAN DILUKAKAN .. "

** 20.11.2011 (20112011) **

By the time i'm posting this post , honestly i feel like crying .. Too bad coz I'm still keep thinking about him but u know why .. Coz if we'r still together , I'm the one who will be so busy to prepare everything for our engagement .. But too bad coz we'r no longer together .. To be honest , I really miss u syg .. I really miss everything about u .. Yes , for about 9 months that we'r no longer together , looks like I have forgotten everything about u but actually I'm not dear .. I'm just trying to be strong enough in front of everyone but deeply in my heart , I'm still keep waiting 4 u ..

Hubby , at this time , I wish u r here to continue our love and planning .. I'm dreaming for both of us busy prepairing for our big day .. By this time , we might completed half of our "barang hantaran" .. And get ready for the clothes that both of us going to wear on the day .. We are planning of 13 "barang hantaran" which is 7 from my side and 5 from ur side with the red and black theme from my side and red and white theme from ur side ..

But it's just a dream and now I'm seriously feel that I'm totally lose u from my life .. Thanks for the pain dear .. The pain made me became more stronger than before .. The pain made me realise who am I in this world .. The pain made me stop hoping for the thing that not be mine yet .. The pain made me realise God will always test us to make us always remember him ..

I knew u won't read this right but I'll keep this in my blog to be remembered .. So , that I won't forget u .. I'll keep everything about us till end of my life .. I do miss and luv u syg ..

Pelamin impian aku

Barang hantaran yg rancang nye nk buat mcm nie

Kek yg da cari pown tempat nk tempah
(tapi pic nie amek kat pic membe kat FB)

** 11.11.11 **

What a nice date .. But too bad cause nothing to be remembered since I have to be in the office for the whole day .. Start work at 9.30am until 12.30am .. Always tried to plan something to be remembered for this kind of nice date but always failed .. Whatever it is , 11.11.11 just a date without any intresting moment in memory .. !!!

Mood : Sad

** S.TA.L.K.E.R **

" JUST NICE FOR BEING A STALKER WITH MY BFF "

** Birthday kakak ku **

04.11.11 - Hari ini bzday kakak sulong sy .. Happy Birthday sweet - 27 kakak .. Adq doakan sgale impian kakak tercapai .. Adq juge doakan kakak sentiasa happy bersama suami dan 2 org hero comel yea ..

Slame nie kakak da cukup menjadi yg terbaik untuk adq, angah dan ude .. Selepas pemergian arwah emak , kakak lah emak dan kakak juge kakak .. Even ade mase kite slaloo gado , ade mase kite x sependapat , ade mase adq dididik dgn ketegasan oleh kakak tp, kita tetap saling memerlukan ..

Ape pown , adq tetap gembira dan bersyukur dikurniakan kakak dlm idop adq .. Dan x lupe angah dan ude tp, xleh cite lbh psl diowg coz entry nie tuk kakak kan .. hehehe ..

Xde hadiah coz jaoh .. haha .. tp , later blh claim adiah blk yea .. Huhu ..

** CUSTOMER SERVICE / PERKHIDMATAN PELANGGAN **

Maksud Perkhidmatan Pelanggan yg sy dpt dr sini

Secara umum, perkhidmatan pelanggan ialah kebolehan organisasi dalam penyampaian produknya kepada pelanggan. Kebanyakan organisasi formal mempunyai Piagam Pelanggan masing-masing, yang menjanjikan komitmen dari aspek kualiti perkhidmatan bagi skop produk yang ditawarkan.

Dalam kontek perniagaan, perkhidmatan pelanggan perlu dilihat dari sudut yang lebih kritikal. Di sini, perkhidmatan pelanggan merupakan keupayaan dan komitmen peniaga dalam menyempurnakan penyampaian produk dengan memenuhi keperluan dan kehendak pelanggannya melebihi daripada tahap yang mereka harapkan, serta ianya diadakan secara berterusan dan konsisten.

Daripada pengertian tersebut, dapat difahami bahawa perkhidmatan pelanggan yang cemerlang mestilah bercirikan mesra-pelanggan. Apa yang lebih penting dalam perkhidmatan pelanggan ialah peniaga sentiasa menawarkan nilai produk serta perkhidmatan jualan yang melebihi daripada harapan pelanggan.

Untuk itu, skop peranan berkaitan perkhidmatan pelanggan perlu meliputi seluruh fungsi yang terdapat di dalam organisasi perniagaan. Maksudnya, tanggungjawab perkhidmatan pelanggan bukan sahaja terletak kepada bahagian jualan atau pemasaran yang berhadapan dengan pelanggan. Malah bahagian-bahagian lain, seperti pengeluaran, peolehan, lojistik, kewangan dan kawalan kualiti yang tidak berurusan secara langsung dengan pelanggan, perlu juga bertanggungjawab. Ini adalah kerana kesemua bahagian tersebut sebenarnya terlibat dalam proses menghasilkan produk yang akan dikemukakan kepada pelanggan.

‘Untuk mengekalkan hubungan dengan pelanggan ialah dengan memberikan keistimewaan kepada mereka.’

Sejujurnye , sy xpernah sangke yg sy akan msk dlm bidang nie .. Sejak zaman sekolah , sy xpernah bercita2 untuk berada di dlm bidang tp, biasa la kn .. Zaman kanak2 slaloo nye org fikir kn keje doctor , nurse , cikgu .. Kdg2 tu ade yg nk jadi penyanyi , pelakon even sy pown pernah bercita2 nk jd pelakon .. dan Alhamdulillah , sy mrase pengalaman kd pelakon even extra actor je pown .. ade gak la bawa watak yg ade dialog even extra .. Blh la suke2 cr pngalaman .. Payment yg dpt pown wat tambah kn gaji .. hehehee ..

Ini la 1st shooting sy .. Filem Jaggubhai .. Shooting kat Cocoa Bananan , Sunway Piramid ..

Tp, bl sy msk ke alam pekerjaan , berbekalkan SPM je pown , sy mula mencari karier yg sesuai tuk dr sy .. Al-maklum la , SPM holder kn , org x pandang sgt .. Abez je SPM , sy tros keje bese2 je .. Keep jump work smpai la sy dpt keje dlm ofiz as business consultant .. sronok tp, mencabar .. Sy engat lagi , time sy buat roadshow untuk company , sy kene wat survey kat customer .. Sy pown interview la sorg chinese man nie .. Nk dijadikan cerita , ade 1 ayat tu ade perkataan "accomodation" .. Disebabkn x familiar sgt ngan perkataan tu , sy seolah2 mengeja plak dpn customer tu .. And tau x ape customer tu ckp kat sy , "BETTER YOU GO BACK LEARN HOW TO SPEAK AND READ ENGLISH" .. time tu Tuhan je la tau malu nye muke sy .. Dan kebetulan , sy dipanggil oleh boss .. receptionis company br je berhenti .. Boss tanye klu2 sy nk keje receptionist tu , x fikir panjang , sy terus setuju .. Yela .. Itu lbh baek drpd sy terpakse malu kn muke sy skali lg okay ..

Berkerja sebagai receptionist cum admin assistant , tugas sy xlah susah mane pown .. Sy pown ade basic computer so, sy xperlu kn pengawasan yg byk la .. Most of the time , sy hanye terima arahan dan buat kerja sy .. Ape yg menariknya bl sy jd receptionist nie , slaloo la sy menghadap komputer kn .. Time tu sy active maen Myspace .. Dr situ la sebenanrnye sy blaja English ngan lbh mendalam .. Sejujurnye , English for SPM , sy dpt B je .. Dan dlm mase yg same sy byk kn bace artikel English .. Sy pown ade tanye kakak kat ofiz sy yg pandai speaking tu , dye ckp bl slaloo practice , mezti blh pndai .. By that time , sy nk practice ngan sape ..

Tp,xlame sy keje receptionist tu .. Paz tu , sy keje business consultant blk .. tp, nie pown x lame coz company tu berpecah .. Lepas tu la sy dpt pluang yg x dsangke2 .. Sy dpt keje as a Customer Service Executive kat P1 Wimax .. Dr situ la bermule nye karier sy dlm bidang Customer Service .. Yg buat kn sy minat keje nie coz gaji yg ditawarkan .. Sejujurnye mmg tinggi gile la tuk SPM holder cam sy nie .. Tu yg sy mule cr kerja dlm bidang nie .. Lg pown , sy mmg minat b'ckp .. hehehe..

Dipendekkan cerite , smpai hari ni lah sy masih dlm bidang nie .. Susah nk lari coz da jatuh cinta kn .. hehehe .. Whatever it is , engat 1 bnde , bidang ape pown yg korg kerja , yg pntg korg ikhlas wat keje tu ..Br la korg enjoy .. Dan sebenarnye , tuk company sy yg skunk nie , department sy adalah sgt pntg .. Sy nie ibarat image company la .. Coz customer akn dtg cr customer service dl .. Klu kol pown , customer service gak la yg kene hadap ..

Nnnt klu rajin , sy update cane keje sy skunk yea .. !

** 1.11.11 **

Nice date .. 1.11.11 ..

For this nice date , I wish I could plan for something good start from today onwards .. !!!

The first thing that I think is good started for the day 1.11.11 is a great birthday celebration for IMY .. I did arrange suprise birthday celebration for him .. I make a booking in Neway karaoke in SS15 .. Booking for 2 guys and 3 ladies .. That is after confirmation with the friend who are excited to celebrate Imy's birthday ..

After went back from work , I asked my friend to send me to the bakery shop to buy cake .. Since my BFF are joining and she do not eat chocolate cake so, I have to find something else with not related to chocolate cake .. Since I got no choice for the cake , I decided to buy Tiramisu cake .. Then just straigh away went back home .. For the present , I already bought it on Deepavali day so , I just need to wrap the present .. With the help from one of my friend who willing to accompany me to buy the gift wrapping , I bought the simple one for Imy ..

By 1200 hours , we are ready to go .. 4 of us (but can't mention some name as per request) reached Neway arond 0030 hours .. We went there by Billa car .. She's the one who drove in the heavy raining eventhough she just came back from work .. Really appreciated honey .. U are willing to sacrifice to complete this planning .. Once we reached the counter , I just asked for the room that I have booked .. They gave us room no 39 which is a nice and big room .. Eventhough it's only total 5 of us , but the room size can be occupied by 10 persons roughly .. While waiting for the birthday boy because he have some work to be settle so, we just enjoy our karaoke .. Imy reached about 0115 hours ..

After made some arrangement with Neway's staff , we just continue our karaoke like nothing gonna be happen .. While we are concentrate on my selected song , TV suddenly appear HAPPY BIRTHDAY song .. Imy look at me with a blur face .. I knew he feel weird .. In the couple seconds , the cake just in front of his face .. I can't describe how his face look like but it's seems like he think how to react .. So funny .. He blow the candle before we ask for it .. And because we want to take his picture so, he light the candles .. He blow again with a funnly look .. He took out the candles and straight away cut the cake into the small piece and start eat .. And all of us back to the karaoke session and some of us concentrate on eating cake .. I gave his present and he just smile and look at me .. He's really speechless ..

The night was happening with our laugh , singing and jocking .. It's almost 0400 hours and we are ready to go out from Neway .. Billa went back herself and 4 of us including Imy and I went to one of the restaurant in SS15 to eat .. Ya .. I'm really hungry cause I didn't take any heavy food from morning .. Just ate maggi in the office .. We took about half an hour to eat and after that , staright away Imy send me back home cause all of us are really tired ..

When I'm already reached home , I received a call from Imy .. Talk to him .. Let him share their story since he's the one who love to share lot of story .. We finally end up our call around 6.50am .. We go to sleep and gud night .. !!!

To the Birthday Boy ,

I'm wishing u Happy birthday sweet-27 ..
May all ur dreams come true ..
Always pray 4 ur happiness ..
Hope u gonna get someone who is really nice to u ..
May God bless u "aaron aziz" ..

That's all for now .. Daa ..
In da dweet memory between all of us
1.11.11